Right-click on the network adapter icon and select Properties.Most users will see Ethernet, Wifi, or some variation thereof. Identify your currently used network adapter in the Network Connections Control Panel.From the Start Menu search box, search for " ncpa.cpl" (Network Connections Control Panel).Disconnect/close any connections to the UTK VPN service.Examples of these services are, but not limited to, Office 365, Cayuse Research Support, Canvas, and others.While connected to the UTK VPN gateway () with the Pulse Secure Desktop Client (versions 9.0.x and 9.1.x) users will see significantly poor network performance to non-VPN destination services (services hosted outside the University of Tennessee network).The issue has been identified to impact some wireless/wi-fi adapters but may express itself on some wired adapters as well. The issue does not impact all users it appears to be limited to specific network adapters. An issue has been identified with certain installations of the Pulse Secure Desktop client on Windows 10 workstations that significantly impact network performance.
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